VCU Health Overcomes Interoperability Challenges On Way to eCQM Success

Like most providers, the Virginia Commonwealth University Health System (VCUHS) in Richmond, Virginia experienced a lot of pressure and uncertainty in preparing for its first mandatory Electronic Clinical Quality Measure (eCQM) submissions. Unlike most, VCUHS also felt frustration due to two previous unsuccessful attempts at eCQM implementations.

VCUHS was an early adopter of electronic health records and first attempted eCQM implementation in 2012 with help from its quality reporting vendor, using the vendor’s reporting software. In that project, the health system and vendor together were unable to extract the data necessary for eCQMs from VCUHS’ systems. In an attempt to solve that problem, VCUHS contracted with its EHR provider. While strides were made in data abstraction, this effort was not a full success...

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Merry Medisolving: Featuring Niki Seling


Featuring: Niki Seling from upper chespeake health

Name: Niki Seling
Job Title: Nursing Information Systems Analyst
Hospital: Upper Chesapeake Health
Favorite Holiday Movie: Elf
Favorite gift ever received: A picture

“This is the way it should have always been,” Niki Seling from Upper Chesapeake Health said. “Quality takes care of the eCQM auditing and IT takes care of the technical changes.”

“But you know, in the beginning IT had to figure out this whole eCQM thing and make sure it was going to stick. It looks like it has stuck so it’s time to move on!”

In our last episode of Merry Medisolving, we feature Niki Seling, Nursing Information Systems Analyst at Upper Chesapeake Health and long-time Medisolv client. Here we learn about Upper Chesapeake’s eCQM transition from a strictly IT initiative to a shared project between Quality and IT.

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Merry Medisolving: Featuring Georgia Feuer


Featuring: Georgia Feuer from Emerson Hospital

Name: Georgia Feuer, MPH
Job Title: Project Manager
Hospital: Emerson Hospital
Favorite Holiday Song: The Christmas Song. Such a classic.
Would you rather have a red nose that lights up or have pointy elf ears and why? : Well I guess the red nose lighting up would be useful. That way when I’m not at my desk at work, people can find me.

In this episode of Merry Medisolving, we feature Georgia Feuer, Project Manager at Emerson Hospital. Here she explains to us how they got started with their goal to reduce hospital readmissions by 20 percent in two years. She also shares some of the success that they’ve already experienced.

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Merry Medisolving: Featuring Haley Dean


Featuring: Haley Dean from Laughlin Memorial Hospital


Name: Haley Dean, RN BSN
Job Title: Nursing Informatics Analyst
Hospital: Laughlin Memorial Hospital
Favorite Holiday Drink: Winter Mocha Latte
Would you rather be one of Santa’s elves or one of his reindeer? : Reindeer, so I can experience what Santa gets to experience!

“When Meaningful Use first started, I would often wonder why we were doing this,” Haley Dean from Laughlin Memorial Hospital said.

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Merry Medisolving: Featuring Missi Clark


Featuring: Missi Clark from Rockdale Medical Center


Name: Missi Clark
Job Title: Director of Information Technology
Hospital: Rockdale Medical Center
Favorite Holiday Cookie: Iced Sugar Cookies
If she could be a reindeer, she’d choose: Rudolph.  Doesn’t everyone want to be the leader?

Ten years ago, when Missi Clark started working in the IT Department for Rockdale Medical Center as the Clinical Analyst, things looked much different. “We didn’t even know what an eCQM was at that point,” Missi laughs. “We’ve come a long way in a short period of time.”

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28 Medisolv Customers Named to Healthcare’s Most Wired List for 2016

Twenty-eight Medisolv customers have been named to HealthCare’s Most Wired list for 2016. Most Wired hospitals are selected for their excellence in IT. Hospitals qualifying for the award have met specific requirements in each of the four focus areas: infrastructure, business and administrative management, clinical quality and safety and clinical integration.

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Medisolv Academy Courses

eCQMs 101 eCourse

Get started with electronic clinical quality measures (eCQMs) with this 101 course covering the basics of understanding eCQMs.



Understanding MIPS eCourse

In this course you’ll learn the basics of the Quality Payment Program (QPP) and the specifics of what’s required for successful completion of MIPS.



Cost Accounting eCourse

This basic course will explain to you how to get cost accounting system set up quickly in your hospital.


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