Industry Trends

The progress of Meaningful Use In 2009, President Barack Obama, signed the American Recovery and Reinvestment Act (ARRA) into law. Included in the ARRA were... 

Ever-changing patient and provider behaviors make it harder for quality managers to match medical records to the right patient. Avoid a case of mistaken... 

In 2009 AHRQ released empathetic communication training for healthcare providers. This training has been modified to meet the needs of the current COVID... 

Over the course of our nation’s history we’ve faced enormous national challenges. As Americans, we take pride in our ability to overcome these tragedies and... 

During this time of uncertainty, we can use the quality improvement process to help us professionally and personally. Kristen Beatson, our director of... 

CMS and The Joint Commission have made changes to hospital’s quality reporting requirements for 2019 and 2020 in response to the COVID-19 pandemic. We’ve... 

Quality leaders are trained problem solvers especially at a system level and especially in times of crisis – like the one we are currently facing. What can... 

New hybrid performance measures in 2020 may test the ability of your quality and IT departments to seamlessly work together. Do you know what it takes to be...