The Cost of Quality: Is It Worth It?

By Erin Heilman. Posted Mar 22, 2019 in Quality Reporting, MACRA/MIPS Program, Academy, IQR Program

It’s no surprise to anyone reading this that reporting to regulatory programs has become a burden to health care professionals over the last decade. It’s challenging to find the resources and funds to successfully manage your quality program and accurately fulfill your reporting requirements.

A report from the American Hospital Association pointed out that the average-sized community hospital (161 beds) spends nearly $7.6 million annually on the costs associated with regulatory compliance. Yes, you read that right!

Specifically, for the Quality Reporting programs alone, almost 5 full-time employees are required. If you factor in staff salaries, IT costs and training/education, it amounts to $708,691 annually.  


Now, let’s pretend for a minute you decided not to meet your Quality reporting requirements. Did you know you could face a revenue loss of up to -8% to your hospital Medicare Part B reimbursements and -7% for your physician Medicare Part B reimbursements from these various regulatory reporting programs? Ouch!


So what’s a health care professional to do? On the one hand you want to create a comprehensive program that improves the quality of patient care with lots of data at your fingertips to drive improvements. But that will obviously cost a lot of money to do well (see top image). On the other hand, you just want to get this data reported and checked off your list so you don’t get hit with a penalty (see second image).

Do you end up feeling like your quality program is really only done … half-bottomed (am I allowed to say bottom on a professional website?)

In a lot of organizations, simply meeting regulatory requirements becomes the top priority. And for good reason. The amount of money that your hospital could potentially lose from an unsuccessful submission to CMS is unsustainable.

From Medisolv’s perspective, we suggest you invest the money it takes to have a comprehensive quality program. When you do that, the regulatory reporting will end up being less of a stress for your organization. And if you use a vendor like Medisolv that will actually cut down on the costs for things like education (because we provide that to you) and FTE expenditure (because we help with the technical parts). 

We work with our clients to create an operationalized quality program and take care of their submissions so that the reporting burden goes down and the focus on patient care goes up.

Take a look at this graphic:

We’ve explained this process in detail on a past blog, but essentially, this graphic helps you to understand what a comprehensive program should look like. Notice that this process is cyclical. It never ends. In the same way, your program should be in a constant state of evaluation and improvement. This process is one of the keys to making your program lasting and effective.

If you’d like to learn more about how our clinical experts guide organizations along this process, send us a message. We’d be happy to chat.

[Webinar Series]


Join us for a 5-part series all about whipping your eCQM performance into shape! Each session is only 30 minutes.

Do you find yourself coming up short when it comes to your organization’s eCQM performance? Are you limping over the submission deadline each year? It’s time to whip your eCQMs into shape. Learn about the steps your organization can take to improve your eCQM results and effortlessly submit to regulatory programs.

April 10 - Laying the Groundwork: Understanding eCQM basics (specifications, logic).
April 16 - Setting your eCQM Training Schedule: Implementing eCQMs and creating a sustainable maintenance plan.
April 24 - eCQM Stumbling Blocks Part 1: Common errors in clinical documentation and workflows.
April 26 - eCQM Stumbling Blocks Part 2: Common errors in timing, logic and mapping.
May 1 - Ready, Set, Go: Running the Race: Reviewing the 2019 eCQM regulatory requirements and the submission and post-submission review process,

Register Now

, , ,
Erin Heilman

Erin Heilman

Erin Heilman is the Marketing Director for Medisolv, Inc.

Quality Education Straight To Your Inbox

Sign up for our Academy to receive one educational email per week.

Resource Downloads
Medisolv Academy Courses

eCQMs 101 eCourse

Get started with electronic clinical quality measures (eCQMs) with this 101 course covering the basics of understanding eCQMs.



Understanding MIPS eCourse

In this course you’ll learn the basics of the Quality Payment Program (QPP) and the specifics of what’s required for successful completion of MIPS.



Cost Accounting eCourse

This basic course will explain to you how to get cost accounting system set up quickly in your hospital.